Event Accessibility

Equity is one of our core values, and that means we’re committed to continually improving accessibility at our online and in-person events.

Handmade Arcade currently works remotely. Since we don’t have a physical venue, we partner with venues around the region to host in-person events and programs. We also host programs on Zoom. We encourage you to explore the accommodations we currently provide and to reach out if you have specific requests or suggestions.

Shoppers at 2024 Holiday Market (Photo Credit: Kitoko Chargois)

Available Accommodations

Virtual Events:

Handmade Arcade uses Zoom for our virtual events and programs. For these virtual events and programs:

  • Virtual presentations will use high contrast colors and large font sizes.

  • Virtual event recordings and slides are shared with participants after the event.

  • ASL interpretation is available upon request. Please request ASL services at least two weeks in advance of the program.

  • Open captioning is available upon request. Please request open captioning at least two weeks in advance of the program.

  • Event recordings can be captioned. Please request recording captioning services at least two weeks in advance.

In-Person Events:

Handmade Arcade prioritizes accessibility when selecting venues for events and programs. For these in-person events and programs:

  • Venue-specific accessibility information will be shared in advance of the event if available.

  • Aisles throughout Handmade Arcade markets are ADA compliant.

  • Materials for events are available in digital formats.

  • ASL interpreters are available upon request. Please request ASL services at least two weeks in advance of the program.

Have accessibility questions, suggestions, or requests?

Email Kelsey Ford, Executive Director at info@handmadearcade.org or call 412-204-6279

Holiday Market Accessibility at the David L. Lawrence Convention Center

Handmade Arcade presents our annual Holiday Market at the David L. Lawrence Convention Center (DLCC). The DLCC has the following accommodations available:

  • 700-car parking garage attached to the building with numerous accessible parking options on the first level of the garage

  • Curb cut-outs at the East and West Lobby entrances on 10th Street

  • Sliding glass doors and accessible doors at each main lobby with clear access to elevators

  • All restroom facilities equipped for standard wheelchair accessibility

  • Family restrooms located throughout the building

  • All elevators accessible and leading to all levels of the DLCC

  • All elevators equipped with Braille signage

  • Sensory bags available to borrow with noise-canceling headphones, fidget tools, verbal cue cards, and more.

  • Quiet Room available on Level 2, Concourse A

  • Service animals welcome

  • Complimentary non-motorized wheelchairs available for guests to use on site (first-come, first-served basis)

For more information on accessibility at the DLCC, please visit the DLCC accessibility information webpage.

2018 Holiday Market at the David L. Lawrence Convention Center

(Photo Credit: Joey Kennedy)