2025 Spring Market Volunteer Handbook

If you missed the Spring Market Volunteer Orientation on April 8, you can view a recording here.

LOCATION:

The Spring Market will be held at Construction Junction (214 N Lexington St, Pittsburgh, PA 15208).

CHECK-IN:

When you arrive, please walk through the large warehouse entrance and check in with Jasmine Mao, our Volunteer Coordinator, near the Welcome Table.
Jasmine will give you a quick orientation, and they will give you a volunteer badge and apron to borrow for your shift.

For last-minute emergencies the night before or day of or if you are unable to make it to your shift, please do not email. Please text the Handmade Arcade cell phone number (412-204-6279).
Please do not call because the venue will be very loud, and we won’t be able to hear our phones. Text only the number above.

Please park in the area labeled “Free Overflow Parking Lot” on the map below unless you have accessibility needs.

If you need accessible parking, you can use Construction Junction’s main parking lot labeled “Accessible Parking” on the map below.

TICKETS: This is a free event, and no tickets are required.

EVENT SCHEDULE:

Saturday, April 12:
- 8:30 AM:
  - Vendors must be at booths
- 9:00 AM - 5:00 PM:
  - Main Event Shopping
- Raffle winners will be pulled and contacted after the event, not the day of the event. Raffle sales can go until 5 PM.

Please make sure you check-out with Jasmine, our Volunteer Coordinator, at the end of your shift to turn in your lanyard and apron.
When you check-out, Jasmine will also give you your complimentary raffle tickets. We appreciate you volunteering!

VOLUNTEER ROLES:

You will receive more detailed instructions on your role when you arrive, but here is a brief overview of the various volunteer roles.

Door Greeter:
- Welcome attendees to the event and distribute event maps.
- Encourage attendees to scan the QR code to view our digital program book.
Welcome & Raffle Tables:
- Welcome attendees to the event and answer simple questions, such as helping with wayfinding.
- Sell raffle tickets by cash and credit cards.
- Monitor items on display for raffle.
- Monitor Handmade Arcade’s donation jar.
- Collect names and emails for our email list.
Floater & Vendor Assistance:
- We ask vendors ahead of time if they are going to be alone so we can watch their booths for a bit while they take short breaks. We will let you know which makers to check-in on throughout your shift.
- If you are watching a vendor’s table, establish with them how long they plan to be gone. You should not be required to watch a table longer than 30 minutes or past your shift time.
- You are not permitted to sell on behalf of the maker. You will only watch their table and let shoppers know that the vendor will return shortly.

The following food & drink will be available for purchase: Coffee from Les Deux, Oaxacan eats from Lulá’ La Chula (11 AM – 5 PM), Vegan & Gluten-Free Korean food from manduhandu
During busy times, the lines for food can get long. Please plan your meals accordingly.
We will not have a formal Volunteer Break Room for this event due to the venue size, but behind our welcome table, there will be a collection of snacks and water available for staff and volunteers.

There are two single-stall and gender neutral restrooms inside Construction Junction. There will also be two Porta-Johns outside in the parking lot.

If you have accessibility needs, please let the Volunteer Coordinator or any Handmade Arcade staff know so we can best support you.
The Construction Junction warehouse floor is concrete and can be unforgiving. Please wear comfortable shoes.
The temperature in the venue can fluctuate, so we recommend wearing layers.
Construction Junction is a working warehouse. There are no steps within the venue, but there may be uneven surfaces as well as the occasional nail, screw, or broken glass on the ground.